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(#1)
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| New Member Posts: 4 Join Date: Apr 2007 | [V4] SPAM Protection -
15-04-2007, 12:17 PM
Hello, Is it possible to implement SPAM protection as follows: 1. Mail Parser -> Email Queue: *** Add field "Return Path" domain name. This means, if value specified as "bounced.liteforex.org", all bounced e-mail (if autoresponder will not be delivered) will be returned to this domain with ticket id specified as mailbox, for example: ASDF-12345@bounced.liteforex.org 2. SPAM eater: Create clent to catch mail from bounce mailbox and once it receives mail, mark this ticket as SPAM, or delete it (Allow us to choose option); 3. Ticket Confirmation: To autoresponder add link (url) which customer should follow in order his ticket to be entered into the system, until of this - mark ticket as UNCONFIRMED and do not place it into incoming tickets. I hope this is not too hard to implement and this will be helpful additions. |
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(#2)
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| Operations Manager Posts: 5,272 Join Date: Jan 2006 Location: United Kingdom |
15-04-2007, 12:33 PM
Hi LiteForex, Spam protection is being developed for Version 4 of SupportSuite. -------------------------------------------------------------------
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(#3)
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| Member Posts: 89 Join Date: Feb 2007 |
18-04-2007, 01:36 AM
I just created this about Spam Spam Rules not apply for clients The problem i also have not mentioned is that its very slow when you have 50 fileds or so per rule so i created a new one. |
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