 |
Now Implemented (V4) Feature requests that have been implemented.
 |
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
| ||||||||||||
|
|
| | LinkBack | Thread Tools | Search this Thread | Rate Thread | Display Modes |
(#1)
  |
| Operations Manager  Posts: 5,033 Join Date: Jan 2006 Location: United Kingdom | SLAs -> Option to completely disable SLA and escalation system -
26-09-2007, 11:27 AM
Posted on behalf of a client. Quote:
-------------------------------------------------------------------
| |
| | |
|
(#2)
|
| Operations Manager Posts: 5,033 Join Date: Jan 2006 Location: United Kingdom |
31-01-2008, 12:37 PM
This request has been implemented and will be available in Version 4. -------------------------------------------------------------------
|
| | |
|
| Tags |
| >, completely, disable, escalation, option, sla, slas |
| Thread Tools | Search this Thread |
| Display Modes | Rate This Thread |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| The SLA system explained with example implementation | Matthew | SupportSuite, eSupport and LiveResponse | 29 | 27-08-2008 01:39 PM |
| SLAs -> Option to restart rule, not null due time | Jamie Edwards | Now Implemented (V4) | 1 | 31-01-2008 12:36 PM |
| Horrible SLA Problems | Emma | SupportSuite, eSupport and LiveResponse | 26 | 26-10-2007 09:03 AM |
| SLA and Escalation | bwong@patton.com | SupportSuite, eSupport and LiveResponse | 3 | 21-05-2007 07:52 PM |
Linear Mode
