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Now Implemented (V4) Feature requests that have been implemented.

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Jamie Edwards Offline
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SLAs -> Option to completely disable SLA and escalation system - 26-09-2007, 12:27 PM

Posted on behalf of a client.

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Add an option to disable SLA and Escalations rules in Admin CP(at the present moment they can be deleted only)


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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Jamie Edwards Offline
Operations Manager
 
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Posts: 5,660
Join Date: Jan 2006
Location: United Kingdom
31-01-2008, 12:37 PM

This request has been implemented and will be available in Version 4.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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