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Now Implemented (V4) Feature requests that have been implemented.
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(#1)
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| Operations Manager  Posts: 5,560 Join Date: Jan 2006 Location: United Kingdom | SLAs -> SLAs should affect tickets created by staff users -
26-09-2007, 12:28 PM
Posted on behalf of a client. Quote:
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(#2)
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| Operations Manager Posts: 5,560 Join Date: Jan 2006 Location: United Kingdom |
31-01-2008, 12:37 PM
This request has been implemented and will be available in Version 4. -------------------------------------------------------------------
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| >, affect, created, slas, staff, tickets |
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