mcrypt - Kayako

Casey Rousseau · **mcrypt -** 12-08-2008, 11:59 PM

I had the same problem NC had with mcrypt. I was able to enable it in php.ini and rerun the upgrade script without problems.

**Jamie Edwards** · 13-08-2008, 12:02 AM

Hi Casey,

Thank you for letting us know. The mcrypt module is a SupportSuite requirement.

Casey Rousseau · 13-08-2008, 12:20 AM

Quote:

Originally Posted by Jamie Edwards

Hi Casey,

Thank you for letting us know. The mcrypt module is a SupportSuite requirement.

Was it a requirement in 3.20.02 or is it only a requirement for the Upgrade? That was our original install.

***John Haugeland*** · 13-08-2008, 12:38 AM

The mcrypt requirement is new to 3.30.00.

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Casey Rousseau Offline Member Posts: 205 Join Date: Aug 2008 Location: Connecticut, USA	mcrypt - 12-08-2008, 11:59 PM I had the same problem NC had with mcrypt. I was able to enable it in php.ini and rerun the upgrade script without problems. Casey Rousseau Prophesy Transportation Solutions, Inc.

*John Haugeland* Offline Developer Posts: 787 Join Date: Dec 2007 Location: Idaho	13-08-2008, 12:38 AM The mcrypt requirement is new to 3.30.00. John Haugeland (john.haugeland ]at[ kayako.com) ------------------------------------------------------------------- New to the forum? New user's guide here. Submit a bug report here. Submit support tickets via the members area. Submit sales queries either via live chat or via e-mail.