Request French package - Kayako

luckycnd · **French package -** 04-05-2006, 11:43 AM

Do somebody have the french package ?

I am in the trial period and want to test in french because we are mailny working with french speaking people

Thanks in advance

Luc

dsaunier · 13-05-2006, 09:49 AM

Same interest here...is there a (well translated !) French version ?
I absolutely need Esupport to work in French and English if we are to buy it.
Would several people be interested in working on it if it does not exist ?

Merci.

Giray · 13-05-2006, 08:37 PM

I need it too.

StudioZ · 25-05-2006, 12:55 AM

Same here. I need it too.
Pretty difficult to understand why such a major piece of software like esupport does not have an out of the box real working French version (iso-8859-1)... hmmm

dsaunier · 25-05-2006, 11:49 AM

Well so far I have explained this lack of a properly translated version has held me back from buying and recommanding people to buy for French sites.
I have even offered to work on creating or improving a French version, I'll keep watching this forum and the site to know if one professional version comes up one day. Else I'll have to find another solution for our helpdesk needs.

eiden · 25-05-2006, 11:56 AM

You know that you can translate the front-end right ?
Or do you need the admin/staff part to be french as well ?

Giray · 25-05-2006, 11:58 AM

I have the front end in French already (see http://mondosupport.net).
What I would love is the back end as well because I have many French staff. I haven't looked, I should, but where would one translate the back. Is it in a php file.

eiden · 25-05-2006, 12:06 PM

I'm not sure, but I think all the phrases are stored in the locale/en-us/settings.php

StudioZ · 26-05-2006, 04:24 AM

Quote:

Originally Posted by Giray

I have the front end in French already (see http://mondosupport.net).
What I would love is the back end as well because I have many French staff. I haven't looked, I should, but where would one translate the back. Is it in a php file.

Need your input Giray...
The French file I have installed is buggy.
It does not allow any new user to activate himself through the link:
Activate: http://domain/esupport/index.php?_m=...cca710ea94176a
provided in the "Waiting for approval" email.

When the user selects the English language, then.. all is fine.
Do you have the same problem as me?

Cheers,

Giray · 27-05-2006, 08:57 PM

Hi. Just read this. I'll have to wait until tomorrow to check and revert.

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luckycnd Offline New Member Posts: 1 Join Date: May 2006 Location: Montréal, Québec	French package - 04-05-2006, 11:43 AM Do somebody have the french package ? I am in the trial period and want to test in french because we are mailny working with french speaking people Thanks in advance Luc

dsaunier Offline New Member Posts: 3 Join Date: Jan 2006	13-05-2006, 09:49 AM Same interest here...is there a (well translated !) French version ? I absolutely need Esupport to work in French and English if we are to buy it. Would several people be interested in working on it if it does not exist ? Merci.

Giray Offline Member Posts: 96 Join Date: Nov 2004 Location: France/Switzerland	13-05-2006, 08:37 PM I need it too. Using K-3.20.02 (zend) == Messages must cause change. \| Stop AIDS. Make the Promise! \| Fair trade photographs.

StudioZ Offline New Member Posts: 8 Join Date: Apr 2005	25-05-2006, 12:55 AM Same here. I need it too. Pretty difficult to understand why such a major piece of software like esupport does not have an out of the box real working French version (iso-8859-1)... hmmm

eiden Offline Member Posts: 211 Join Date: Apr 2006 Location: Norway	25-05-2006, 11:56 AM You know that you can translate the front-end right ? Or do you need the admin/staff part to be french as well ?

Giray Offline Member Posts: 96 Join Date: Nov 2004 Location: France/Switzerland	25-05-2006, 11:58 AM I have the front end in French already (see http://mondosupport.net). What I would love is the back end as well because I have many French staff. I haven't looked, I should, but where would one translate the back. Is it in a php file. Using K-3.20.02 (zend) == Messages must cause change. \| Stop AIDS. Make the Promise! \| Fair trade photographs.

eiden Offline Member Posts: 211 Join Date: Apr 2006 Location: Norway	25-05-2006, 12:06 PM I'm not sure, but I think all the phrases are stored in the locale/en-us/settings.php

Giray Offline Member Posts: 96 Join Date: Nov 2004 Location: France/Switzerland	27-05-2006, 08:57 PM Hi. Just read this. I'll have to wait until tomorrow to check and revert. Using K-3.20.02 (zend) == Messages must cause change. \| Stop AIDS. Make the Promise! \| Fair trade photographs.