3.60.01 Release Candidate 2 available now

[Jamie Edwards]

We're pleased to announce that 3.60.01 Release Candidate 2 is now available for download from the Members' Area (https://members.kayako.net). The correct file to download is the one marked '3.60.01 UNSTABLE.'

Please report any problems you experience with this build in this forum (create a new thread to report a new issue): Alpha, Beta and Release Candidate Feedback - Kayako - Community Forums

We would like to remind everyone that PHP 5.1.0 is a minimum requirement of your web server. 3.60.00 and future versions will not work on versions of PHP earlier than 5.1.0. See our system requirements page for more information.

Please remember, before upgrading to Release Candidate builds, take full database and file backups.


Upgrade incentive offer

We are offering:

• Three free months of support and upgrades AND
• Three free InstaAlert Pro licenses

To the first 20 self-hosted customers to update to 3.60.01 RC2.

This offer is only available to current customers whose support subscription is currently active. After updating, please e-mail jamie.edwards[at]kayako.com with a link to your support desk. Once verified, we will add your additional months of support and upgrades and licenses. If you have already upgraded to RC1 and received a free gift, you are welcome to apply again for 3 free InstaAlert licenses and 2 additional months of support and upgrades.



3.60.01 Release Candidate 2

Bug fixes:

• SWIFTTHREE-10: Merging tickets via mass actions when viewing a ticket list do not trigger alert
• SWIFTTHREE-9: Alert for 'Ticket Deleted' not triggering
• SWIFTTHREE-2: Alert for 'Ticket Edited' not triggering
• SWIFTTHREE-3: Alert for 'Ticket Merged' not triggering
• SWIFTTHREE-5: Default database chunk size is too large
• SWIFTTHREE-6: Bad calendar JS locale file for Portuguese

[Jamie Edwards]

Template change log between 3.50.06 and 3.60.01

If you are upgrading to 3.60 from a version earlier than 3.50.06, this change log does not cover all of the required template changes, and you are suggested to revert all templates that are marked as such.

• customfields
  • Changed:

    • <td width="70%"><select name="<{$field[name]}>[]" size="5" style="width:160px;" class="swiftselect" multiple> 

  • To:

    • <td width="70%"><select name="<{$field[name]}>" class="swiftselect"> 

• changepassword
  • Changed:

    • <input type="hidden" name="_a" value="changepassword"> 

  • To:

    • <input type="hidden" name="_a" value="changepassword">
      <input type="hidden" name="sid" value="<{$sid}>"> 

• email_notvalidatedgeneric
  • New template

• email_needsstaffvalidation
  • New template

• chatpostframe
  • Changed:

    • function addMsgToQueue() {
          msgQueue[msgQueue.length] = doTrim(document.postform.msg.value);
          parent.headerframe.displayClientMessage(doTrim(document.postform.msg.value));
          document.postform.msg.value = "";
          return false;
      }
      

  • To:

    • function addMsgToQueue() {
          if (doTrim(document.postform.msg.value) != "")
          {
              msgQueue[msgQueue.length] = doTrim(document.postform.msg.value);
              parent.headerframe.displayClientMessage(doTrim(document.postform.msg.value));
          }
          document.postform.msg.value = "";
          return false;
      }
      

• navbar
  • Changed:

    • <span class="smalltext"><{$language[loggedinas]}><strong><{$_USER[fullname]}></strong></span> 

  • To:

    • <span class="smalltext"><{$language[loggedinas]}><strong><{$userdisplayname}></strong></span> 

• alert_ticketdelete
  • New template

• alert_merge
  • New template

• alert_edit
  • New template

• submitticket
  • Changed:

    • <td width="70%"><input name="fullname_show" type="text" size="25" class="swifttext" value="<?global $this_user; print( $this_user['client_fname'] . " " . $this_user['client_lname'] ); ?>" disabled><input name="fullname" type="hidden" value="<?global $this_user; print( $this_user['client_fname'] . " " . $this_user['client_lname'] ); ?>"></td> 

  • To:

    • <td width="70%"><input name="fullname_show" type="text" size="25" class="swifttext" value="<?php global $this_user; print( $this_user['client_fname'] . " " . $this_user['client_lname'] ); ?>" disabled><input name="fullname" type="hidden" value="<?php global $this_user; print( $this_user['client_fname'] . " " . $this_user['client_lname'] ); ?>"></td> 

  • Changed:

    • <td><input name="email_show" type="text" size="25" class="swifttext" value="<?global $this_user; print( $this_user['client_email'] ); ?>" disabled><input name="email" type="hidden" value="<?global $this_user; print( $this_user['client_email'] ); ?>"></td> 

  • To:

    • <td><input name="email_show" type="text" size="25" class="swifttext" value="<?php global $this_user; print( $this_user['client_email'] ); ?>" disabled><input name="email" type="hidden" value="<?php global $this_user; print( $this_user['client_email'] ); ?>"></td>
      <{elseif $iswhmcs == true}> 

• email_smsreport
  • Changed:

    • <{$language[sdeliverytime]}></b><{$deliverytime}>
      <{$language[snumber]}></b><{$cellnumber}>
      <{$language[smessage]}></b><{$message}>
      <{$language[sgatewayresult]}></b><{$gatewayresult}> 

  • To:

    • <{$language[sdeliverytime]}><{$deliverytime}>
      <{$language[snumber]}><{$cellnumber}>
      <{$language[smessage]}><{$message}>
      <{$language[sgatewayresult]}><{$gatewayresult}> 

[Jamie Edwards]

All of the RC2 offers have been taken up. Thank you for an overwhelming response!