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jch02140 Offline
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Customizable live chat invite templates - 22-10-2007, 09:09 AM

Chat invitation appears on visitor's screen when supporters invite him/her to chat. Allows admin to customize the following propertiesof the invitation to fit the look and feel of your site.

Invitation text
Operator Avatar
Option to allow visitor to input their name before start of session
Font
Font size
Font color
Background image
Accept button caption
Decline button caption
   
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craigbrass Offline
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22-10-2007, 09:54 AM

Yea, I would like to see this too.


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supportskins Offline
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22-10-2007, 11:08 AM

Isnt this already available. You just need to edit the LiveSupport templates.



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craigbrass Offline
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22-10-2007, 11:15 AM

I think he is after like different fonts for each staff member (ie allowing each one to edit their own via the WinApp).


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supportskins Offline
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22-10-2007, 01:28 PM

Oh okay, thanks for clearing it up



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