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(#1)
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| Member Posts: 41 Join Date: Oct 2006 | (SWIFTFOUR-438) New Ticket Filters for Billing -
17-01-2008, 10:21 PM
Is there a way to show a list of tickets (closed or open) with no billing time assigned to them? We should never have a (closed) ticket without billing time and I want to find them and resolve it. Olly |
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(#2)
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| Senior Member Posts: 7,536 Join Date: Jun 2005 Location: Cumbria, UK | New Ticket Filters for Billing -
18-01-2008, 09:37 AM
Has Billing Time Listed and Has Billing Time More or Less than.
Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako |
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(#3)
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| Operations Manager  Posts: 7,361 Join Date: Jan 2006 Location: England, UK |
27-08-2009, 11:14 PM
SWIFTFOUR-438
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| billing, filters, ticket |
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