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(#1)
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| New Member Posts: 2 Join Date: Jul 2009 | knowledgebase ending date -
02-07-2009, 08:14 AM
Isn't it an idea to implement a option, where you can give an ending date to an knowledgebase article and when a article has reached his ending date, the staff gets an messages saying the article is outdated? I think this will be very helpfull when you got a lot of articles that need to be up-to-date article's and you don't have the time to manually check them all. Please consider this |
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(#2)
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| Senior Member  Posts: 5,232 Join Date: Aug 2006 Location: Mumbai, India |
02-07-2009, 10:41 AM
This would work for News however I have never heard of a timebased knowledgebase article. Thinking about it, it can be a handy feature!
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(#3)
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| New Member Posts: 2 Join Date: Jul 2009 |
02-07-2009, 12:46 PM
Our company needs and has a lot of support articles, and to update those by hand everytime, just isn't practical. So a feature like that, would be very useful
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