Same MessageID on Notifcation Emails

[marc.michel]

When a ticket creator replies to an already closed case, Kayako sends two different Emails to the assigned supporter, one notifying him of the status change (new Status open) and one with the actual client reply.

The problem is that Kayako uses the same MessageID for both Emails and sends them at exactly the same time. This causes the receiving Mailserver to drop one of the Emails if it is an Microsoft Exchange 2007 Server since it thinks that it's a dublicate email (based on identical timestamp and MessageID).

It would be nice if Kayako used different MessageID's for every single mail, as this is somehow expected by a lot of Mail Servers out there.

Anyone experiencing this problem too?

Thanks
Marc