Tickets - Kayako Forums

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Threads in Forum : Tickets

Rating Thread / Thread Starter	Last Post	Replies	Views
Feature to show News in the dashboard. Amrita Sharma	17-03-2010 12:45 PM by mopa	1	46
Default Predefined Reply??? nikss666	15-03-2010 03:47 PM by nikss666	0	29
Feature Request for "On Hold Until". Amrita Sharma	13-03-2010 11:01 AM by craigbrass	3	76
To allow variables in predefined replies. Sarbjit Singh	10-03-2010 11:56 AM by Sarbjit Singh	0	31
Replacement variables in tickets NC Software	08-03-2010 08:12 AM by supportskins	1	46
Ticket Reminder Emails MaxxFusion	05-03-2010 11:13 AM by BigDawgRob	1	55
Ticket Priority in the help desk should be set according to the one set in Outlook Harkirat Kaur	03-03-2010 05:08 AM by Harkirat Kaur	0	45
Tickets based on 'Groups'. Amrita Sharma	02-03-2010 05:03 PM by Amrita Sharma	0	25
Staff members to view the tickets on the basis of the statuses. Amrita Sharma	01-03-2010 02:32 PM by Amrita Sharma	0	31
Live clock while the agent is working on the ticket Harkirat Kaur	27-02-2010 12:03 PM by craigbrass	1	58
Sound alert when a ticket moves from one department to the other. Amrita Sharma	25-02-2010 11:53 AM by Gabor	1	50
Regarding labels (again) bear	24-02-2010 10:40 PM by bear	0	51
Feature Request regarding merging of tickets. Amrita Sharma	23-02-2010 01:18 PM by WebControl	1	63
An e-mail should be sent to the client about the merging of their ticket. Sarbjit Singh	23-02-2010 12:02 PM by supportskins	1	50
Restrict posts on a certain ticket for the several departments. Amrita Sharma	17-02-2010 06:29 AM by Amrita Sharma	0	58

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