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(#1)
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| Staff  Posts: 27 Join Date: Dec 2007 | Automatic notification should be sent to the client for status change -
09-02-2010, 07:29 PM
The client should be sent an email notification if the status of the ticket is changed. For example:- If we manually close a ticket, the client should be notified about that.
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(#2)
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| New Member Posts: 12 Join Date: Sep 2009 |
10-02-2010, 05:34 AM
+1 For this. This would be a very useful and simple feature to have.
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(#3)
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| New Member Posts: 12 Join Date: Sep 2009 |
10-02-2010, 05:35 AM
+1 For this. This would be a very useful and simple feature to have. |
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