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| New Member Posts: 10 Join Date: Mar 2009 | Several SLA plans for each customer group -
14-05-2009, 09:59 AM
Hello, At our company there is a specific request of having several SLA plans for each customer group. We want to have different SLA plans for each ticket priority and assign them all to one specific customer group and so on which can't be done atm. Could you please implement this? |
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