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(#1)
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| Member Posts: 203 Join Date: Jul 2007 | Tickets > Mass Actions > Better label interface for mass action menu -
15-08-2007, 04:16 PM
Staff CP > Tickets > Manage Tickets > Mass Action Label single-selection listbox It is currently possible to add a label to multiple tickets, or to remove them all. However, it is not possible to remove a label from multiple Tickets, right? For example, we keep track of languages using Labels. Some English Tickets turned out to be Spanish (the Users prefer Spanish to English). I can View all relevant Tickets, and I can assign the English label to them, but I cannot remove the Spanish label easily. It would be nice to be able to "unselect" a label, just like you "select" a label currently, for Mass Action. PeteV eSupport hosted 3.11.01 |
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(#2)
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| Operations Manager  Posts: 7,372 Join Date: Jan 2006 Location: England, UK |
09-12-2007, 11:43 PM
Intended for implementation in V4. To add to this, possible a layer of checkboxes can be used rather than a drop down menu.
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(#3)
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| Member Posts: 53 Join Date: Jul 2007 |
10-12-2007, 11:11 AM
I am sure this will be very helpful to a lot of people.
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| Tags |
| >, action, actions, interface, label, mass, menu, tickets |
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