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| View Poll Results: Would you like close confirmation and survey at the end of chat session? | |||
| YES!!!! |     | 12 | 85.71% |
| I don't care. |    | 2 | 14.29% |
| Voters: 14. You may not vote on this poll | |||
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(#1)
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| Member Posts: 90 Join Date: Feb 2006 | (SWIFTFOUR-183) Chat window close confirmation -
30-03-2007, 02:58 PM
There should be a confirmation displayed if the user tries to close chat pop-up window. Quote:
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(#2)
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| Senior Member  Posts: 5,229 Join Date: Aug 2006 Location: Mumbai, India |
30-03-2007, 08:07 PM
I second this. The survey feature was available in v2 which was removed in v3.
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(#3)
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| Member Posts: 30 Join Date: Jun 2005 Location: USA |
02-04-2007, 05:44 PM
Good suggestions, and it would be wise for Kayako to pay mind to these suggestions. The survey feature especially would be key for many businesses to know how well they are answering questions and where areas may need improvement.
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(#4)
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| Member Posts: 337 Join Date: Sep 2003 Location: My wife calls it the doghouse... |
03-04-2007, 05:14 AM
Quote:
 There has not been any way for a client to gracefully leave a chat and do anything meaningful with the chat transcript since v2. Web Site: http://www.netFusionKC.com Web Store: https://www.netfusionkc.com/store/  Anything I say or do is my own opinion and may make absolutely no sense to anyone but me... | |
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(#5)
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| Member  Posts: 131 Join Date: May 2007 Location: UK |
14-12-2007, 10:15 AM
Yes Please
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(#6)
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| Member Posts: 54 Join Date: Dec 2007 Location: Russia |  Button "End chat" -
07-04-2008, 09:26 PM
Some of our visitors would like to use "End chat" button (close window not good way). Can you add it?
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(#7)
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| Member Posts: 156 Join Date: Oct 2007 |
09-04-2008, 01:46 AM
agreed to have that feature
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| >, chat, close, confirmation, window |
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