Users -> Notes -> View all notes for user

Jump Network · **Users -> Notes -> View all notes for user -** 15-06-2008, 02:58 PM

Hello.

I know that it is possible for staff to make notes about a customers ticket. But is there a way to have a note attached to a individual user / customer, so when you search for that user, and click on their name that you can see all the notes made about them?

Thanks, Chris.

**Jamie Edwards** · 15-06-2008, 03:11 PM

Hi Chris,

Yes there is: when viewing a ticket and adding a note, select a scope of 'User'. The note will then appear in every ticket they create.

Unfortunately there is no way to view a user and view all notes for that user, but there indeed should be so I have moved this thread to the Feature Requests forum.

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Jump Network Offline New Member Posts: 9 Join Date: Sep 2007	Users -> Notes -> View all notes for user - 15-06-2008, 02:58 PM Hello. I know that it is possible for staff to make notes about a customers ticket. But is there a way to have a note attached to a individual user / customer, so when you search for that user, and click on their name that you can see all the notes made about them? Thanks, Chris.