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(#1)
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| New Member  Posts: 18 Join Date: Dec 2005 Location: Barcelone - Spain | Autoresponder Send Alert to "Ticket Response" from users -
06-04-2009, 10:04 AM
Is it possible to enable AutoResponder to send a email to end users, when end user submit a new POST REPLY? It means that now only Staff will receive a "New Client Reply", also users will be able to receive his own replies by email. thank's Xavier. |
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(#2)
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| Senior Member  Posts: 5,080 Join Date: Aug 2006 Location: Mumbai, India |
06-04-2009, 12:16 PM
This currently is not possible. This can be added an optional feature with Yes - No toggle  Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/ |
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