In Settings > General:
Product URL
Enter the Full Path to the Product URL, This value should be suffixed with a trailing slash. SupportSuite will not work properly if this is incorrect.
How about simply adding a trailing slash if not found?
I have nearly locked myself out of my installation several times by forgetting the slash. Luckily I had not closed the window and could hit back and fix it, but one line of validation seems appropriate here, e.g.
if (!preg_match('/\/$/', $productUrl)) { $productUrl .= "/"; }
thanks