7 day trial demo, tickets now showing?! - Kayako

DamianG · **7 day trial demo, tickets now showing?! -** 20-10-2006, 05:09 PM

I signed up for a trial, and in the system i created a ticket (as a user), and the ticket does not show up anywhere in the system when i login as a staff member! What gives?

**Digital Mayhem** · 20-10-2006, 06:43 PM

Did you assign the staff member to a department?

DamianG · 23-10-2006, 05:53 PM

i figured it out, thanks

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DamianG Offline New Member Posts: 15 Join Date: Oct 2006	7 day trial demo, tickets now showing?! - 20-10-2006, 05:09 PM I signed up for a trial, and in the system i created a ticket (as a user), and the ticket does not show up anywhere in the system when i login as a staff member! What gives?

Digital Mayhem Offline Community Moderator Posts: 792 Join Date: May 2005 Location: Henderson, Nevada	20-10-2006, 06:43 PM Did you assign the staff member to a department? Steve Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.com MSN: Steve.Lawrence@Digital-Mayhem.com GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important Posting & You

DamianG Offline New Member Posts: 15 Join Date: Oct 2006	23-10-2006, 05:53 PM i figured it out, thanks