Kayako logo
Presales Questions Interested in Kayako products or have a question to ask existing users? Post in here.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
dunerider Offline
New Member
 
Posts: 18
Join Date: Dec 2005
blog? - 02-05-2007, 06:27 PM

I want to incorporate a blog into my support desk so its only visible to clients logged in to the support desk. I want to add value for my clients - tips tricks etc - that non clients can't see.

Is there something already available within Kayako to do this, or is there a 3rd party software that i can use the login share?
   
Reply With Quote
  (#2) Old
Jamie Edwards Offline
Operations Manager
 
Jamie Edwards's Avatar
 
Posts: 4,926
Join Date: Jan 2006
Location: United Kingdom
02-05-2007, 06:58 PM

Hi dunerider,

I know of no blogging software that integrates with SupportSuite in this way. However, you could use the Knowledgebase in this way and restrict viewing and using the Knowledgebase to registered users or users of a particular user group.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
----------------------------------------------------------------
---
  • New to the forum? New user's guide here.
  • Submit bug reports here.
  • Submit support tickets via the members area.
  • Submit sales queries either via live chat or via e-mail.
  • There is no official ETA on Version 4.
   
Reply With Quote
Reply

Tags
blog

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.2.0
vBulletin Skin developed by: vBStyles.com


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46