Can anybody tell me ... - Kayako

Belinn · **Can anybody tell me ... -** 15-11-2006, 10:51 AM

Is it possible to use support suite in a completely web based fashion?

like - no inbound emails turned into tickets. no outbound emails, only responses viewable in support center. no ticket acks. no email of any kind

Thanks for any information,

Belinn

Mortfiles.se · 23-11-2006, 11:35 PM

You mean like a forum?
I guess you can configure it to not use emails at all and just have it ticket based in a forum like environment if I read your question correctly. Should not be that difficult

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Belinn Offline New Member Posts: 10 Join Date: Nov 2006	Can anybody tell me ... - 15-11-2006, 10:51 AM Is it possible to use support suite in a completely web based fashion? like - no inbound emails turned into tickets. no outbound emails, only responses viewable in support center. no ticket acks. no email of any kind Thanks for any information, Belinn

Mortfiles.se Offline New Member Posts: 24 Join Date: Nov 2005 Location: Falun, Sweden	23-11-2006, 11:35 PM You mean like a forum? I guess you can configure it to not use emails at all and just have it ticket based in a forum like environment if I read your question correctly. Should not be that difficult Mortfiles.se - Svenskt Webbhotell med amerikanska priser. Webbdesign/Forum design