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Skeptical Offline
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Can't Renew Membership!!!!!!!!!! - 18-07-2006, 09:17 PM

Is there anyone at Kayako? I am not able to renew my Kayako maintenance so I can download the latest version, because the system is telling me that I'm using a free email address; hence it won't let me order.

That free hotmail address was used without problems when I first ordered the product. Now, the only way to change it is by contacting sales@kayako, as the site tells me. However, NOBODY seems to be answering the emails nor updating the system. Can someone get back to me asap????
   
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Nick Offline
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20-07-2006, 01:32 AM

Any person running a business ought to know NEVER EVER EVER use a free email


Nick Hudson
   
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Digital Mayhem Offline
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20-07-2006, 03:39 PM

agree with you on that Nick


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Digital Mayhem Offline
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20-07-2006, 10:15 PM

Skeptical have you even tried emailing sales@kayako.com or you just going by what people have said in the forums? Cause I emailed them the other day and got a reply within 1 hour... Since they got the new offices they have been alot quicker answering tickets.


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Skeptical Offline
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04-09-2006, 08:11 AM

Quote:
Originally Posted by Nick
Any person running a business ought to know NEVER EVER EVER use a free email
Yeah? Well why did they let me register in the first place with a free email address then?
   
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Skeptical Offline
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04-09-2006, 08:12 AM

Quote:
Originally Posted by XeSolutions
Skeptical have you even tried emailing sales@kayako.com or you just going by what people have said in the forums? Cause I emailed them the other day and got a reply within 1 hour... Since they got the new offices they have been alot quicker answering tickets.
Re-read my first post, please...
   
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supportskins Offline
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04-09-2006, 09:57 AM

I believe Kayako now offers Live Support for Sales. Contact them and they will have it fixed right away. Live Support can be found at http://support.kayako.net/



Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support
Our Skins and Services - http://www.supportskins.com/store/
SupportSkins.com - http://www.supportskins.com/
   
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