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Presales Questions Interested in Kayako products or have a question to ask existing users? Post in here.
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(#1)
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| Member Posts: 48 Join Date: Jul 2005 | Can't Renew Membership!!!!!!!!!! -
18-07-2006, 09:17 PM
Is there anyone at Kayako? I am not able to renew my Kayako maintenance so I can download the latest version, because the system is telling me that I'm using a free email address; hence it won't let me order. That free hotmail address was used without problems when I first ordered the product. Now, the only way to change it is by contacting sales@kayako, as the site tells me. However, NOBODY seems to be answering the emails nor updating the system. Can someone get back to me asap???? |
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(#2)
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| New Member Posts: 15 Join Date: Oct 2004 Location: Oneida, NY |
20-07-2006, 01:32 AM
Any person running a business ought to know NEVER EVER EVER use a free email  |
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(#3)
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| Community Moderator  Posts: 874 Join Date: May 2005 Location: Henderson, Nevada |
20-07-2006, 03:39 PM
agree with you on that Nick Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.com MSN: Steve.Lawrence@Digital-Mayhem.com GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important |
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(#4)
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| Community Moderator Posts: 874 Join Date: May 2005 Location: Henderson, Nevada |
20-07-2006, 10:15 PM
Skeptical have you even tried emailing sales@kayako.com or you just going by what people have said in the forums? Cause I emailed them the other day and got a reply within 1 hour... Since they got the new offices they have been alot quicker answering tickets. Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.com MSN: Steve.Lawrence@Digital-Mayhem.com GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important |
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(#5)
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| Member Posts: 48 Join Date: Jul 2005 |
04-09-2006, 08:11 AM
Quote:
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(#6)
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| Member Posts: 48 Join Date: Jul 2005 |
04-09-2006, 08:12 AM
Quote:
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(#7)
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| Senior Member  Posts: 3,682 Join Date: Aug 2006 Location: Mumbai, India |
04-09-2006, 09:57 AM
I believe Kayako now offers Live Support for Sales. Contact them and they will have it fixed right away. Live Support can be found at http://support.kayako.net/ Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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