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threshold Offline
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Export from Trial to Owned version? - 24-04-2008, 05:42 PM

I just registered for the hosted trial version and want to use real-life issues for testing. If I decide to purchase the owned version, can my work from the trial version be imported to the owned version?

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Jamie Edwards Offline
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24-04-2008, 05:46 PM

Hi threshold,

Welcome to the forums

Did you register for a trial license (to install and hose yourself), or for a trial on the kayakotrial.com server?

If the later, I would suggest that you contact our sales and request a seven day trial license, which will enable you to configure the software in your own environment. Should you then choose to purchase, you'd simply need to replace your key.php file.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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supportskins Offline
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24-04-2008, 07:59 PM

Data of hosted trials cannot be moved/exported.



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craigbrass Offline
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25-04-2008, 08:32 AM

Quote:
Data of hosted trials cannot be moved/exported.
I am sure Jamie posted a while back saying if the trial was still active, support could export it for you and give you the database dump.


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