fully owned, full source?

dock · **fully owned, full source? -** 12-03-2008, 03:54 AM

When I purchase the Fully Owned version of eSupport Suite, am I correct to say that it includes the full source code so I can edit it as I please?

One issue I've had with past solutions is that the source is zend/ioncube encoded, not allowing me to make essential changes for integration.

gate2vn · 12-03-2008, 04:30 AM

Yes, you will have 99% source code. I don't remember but I read somewhere that there is still 1% core code, they don't release. But for integration purpose, you can be fine with owned license

**Digital Mayhem** · 12-03-2008, 05:04 AM

You get 98% of the source code the other 2% has to do with the licensing system.

**Jamie Edwards** · 12-03-2008, 10:14 AM

Hi dock,

Welcome to the forums, and thank you for your interest in Kaykao software.

I can confirm that the owned license comes with essentially all files unencoded and 'open', apart from those files which are crucial to license authentication.

Quote:

Originally Posted by dock

When I purchase the Fully Owned version of eSupport Suite, am I correct to say that it includes the full source code so I can edit it as I please?

One issue I've had with past solutions is that the source is zend/ioncube encoded, not allowing me to make essential changes for integration.

dock · 12-03-2008, 02:49 PM

Okay, so I'll really be able to edit the source and change something if it doesn't work how I want? Is the last 2% zend encoded or what?

Kristie · 12-03-2008, 03:16 PM

Quote:

Originally Posted by dock

Okay, so I'll really be able to edit the source and change something if it doesn't work how I want? Is the last 2% zend encoded or what?

it can be eaither or you choose

craigbrass · 12-03-2008, 03:17 PM

Correct. The last 2% is Zend or IonCube encoded based on the build you choose. This 2% contains :-
- Licence Management
- Integration Stuff (ie to make full integrations like ModernBill and WHMCS have)
- Other global stuff to stop you just removing the file (like magic_quotes fixes, cookie management and master template management)

**Jamie Edwards** · 12-03-2008, 03:18 PM

The remaining 2% is encoded in IonCube or Zend (you can choose either). I must note that there are some core functions that are also encoded in swift.php and functions.php, which are core-critical functions.

However, it is rare that you would ever need to modify these and in the case that you do you are welcome to post here and see if we can find a work around

dragomir.denev · 09-01-2009, 05:56 PM

Does the full source also include the source code to LiveResponse and other desktop apps? Thank you.

**Jamie Edwards** · 09-01-2009, 06:04 PM

Quote:

Originally Posted by dragomir.denev

Does the full source also include the source code to LiveResponse and other desktop apps? Thank you.

No it doesn't - only most of the PHP source code (for the support desk). We are currently developing an open-source desktop chat and visitor monitoring client (PyLiveResponse), but this is not identical to the main desktop client bundled with SupportSuite and LiveResponse.

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dock Offline New Member Posts: 4 Join Date: Mar 2008	fully owned, full source? - 12-03-2008, 03:54 AM When I purchase the Fully Owned version of eSupport Suite, am I correct to say that it includes the full source code so I can edit it as I please? One issue I've had with past solutions is that the source is zend/ioncube encoded, not allowing me to make essential changes for integration.

gate2vn Offline Member Posts: 58 Join Date: Jun 2005 Location: 3inetworks.net	12-03-2008, 04:30 AM Yes, you will have 99% source code. I don't remember but I read somewhere that there is still 1% core code, they don't release. But for integration purpose, you can be fine with owned license www.gate2vn.net Managed hosting solutions on multiple datacenters DirectAdmin hosting \| Helm hosting \| Xen-VPS \| Managed servers

Digital Mayhem Offline Community Moderator Posts: 908 Join Date: May 2005 Location: Henderson, Nevada	12-03-2008, 05:04 AM You get 98% of the source code the other 2% has to do with the licensing system. Steve Digital Mayhem, Inc. AIM/MSN/GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO/SKYPE: DigitalMayhem_Steve I'm Important Posting & You

dock Offline New Member Posts: 4 Join Date: Mar 2008	12-03-2008, 02:49 PM Okay, so I'll really be able to edit the source and change something if it doesn't work how I want? Is the last 2% zend encoded or what?

dragomir.denev Offline New Member Posts: 2 Join Date: Jan 2009	09-01-2009, 05:56 PM Does the full source also include the source code to LiveResponse and other desktop apps? Thank you.