Help for new user

scottsmith · **Help for new user -** 04-02-2008, 05:50 PM

Hello,

Thanks in advance for reading and any help!

I will not be doing the installation of the SupportSuite software, our techs have taken a look and said it can be done. I will be the end user/admin for the support department, and will be using the SupportSuite to interact with our clients.

Is there a 'how to' or 'getting started' manual for my situation? I am a little overwhelmed with the options once I logged into the free trial, when compared to what we currently use.

Thanks!
Scott

**Jamie Edwards** · 04-02-2008, 06:02 PM

Hi Scott, welcome to the forums.

You will find the Staff Control Panel section of the manual particulary useful; it takes you through the functionality by stepping through the interface as you see it: Redirecting

If you have any questions, feel free to ask here on the forums

scottsmith · 04-02-2008, 06:07 PM

Thank you Jamie, I'm sure I'll have more questions, but will try to find the answers before posting. Your help is appreciated!

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scottsmith Offline New Member Posts: 2 Join Date: Feb 2008 SupportSuite Yearly Leased License	04-02-2008, 06:07 PM Thank you Jamie, I'm sure I'll have more questions, but will try to find the answers before posting. Your help is appreciated!