Kayako logo
Presales Questions Interested in Kayako products or have a question to ask existing users? Post in here.

Kayako develops robust helpdesk software, live chat and real-time visitor monitoring software.
Kayako is trusted by more than 30,000 organizations, including a number of Fortune 500 companies and government institutions.
Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  (#1) Old
asoft Offline
New Member
 
Posts: 1
Join Date: Sep 2008
IP address - 17-09-2008, 03:52 AM

I found in the knowledgebase that a request must be put through to change domain names on a license.

I will be moving to dedicated hosting in about 4-5 months and would like the support software to keep working.

Can I move the software + license to a different IP address? (domain name will still be the same)
   
Reply With Quote
  (#2) Old
SteveLV702 Offline
Community Moderator
 
SteveLV702's Avatar
 
Posts: 987
Join Date: May 2005
Location: Henderson, Nevada
17-09-2008, 05:01 AM

as long as your domain name will be the same no need to do a license change request as license is bound to your domain name not your IP Address.. So when you move just keep using your same key.php file.
   
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Can't search email address or IP address? eger SupportSuite, eSupport and LiveResponse 5 09-09-2008 06:31 PM
Support Offline Email Address OLS_DLV How do I? 0 20-03-2008 07:31 PM
Slow response, loss of formatting when accessing from public IP address jkingsland Technical Chat 5 01-10-2007 03:21 PM
Parsing: "Outlook address book" Parse log failure netrunr SupportSuite, eSupport and LiveResponse 1 06-06-2007 10:53 AM
Solving problem: eSupport sends emails to staff addres instead of Email Queue address tonila Developers & Code 0 16-05-2006 01:03 PM



Powered by vBulletin® Version 3.8.3
Copyright ©2000 - 2010, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.3.2


1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78