KayakoMobile Question

freud666 · **KayakoMobile Question -** 10-08-2007, 04:13 AM

I'm looking to buy a license, but need some clarification...

Does anyone know if you can now use KayakoMobile on Windows Mobile 5.0 'Smartphone' version, or when this capability may be available?

I noticed the COO posted over a year ago that a Smartphone build would be provided, but I can't find any ref to its recent dev.

http://forums.kayako.com/showthread.php?t=7795

Previously it was posted that the reason a build wasn't released was b/c the Smartphones didn't have the appropriate screen resolution and mentioned a minimum QVGA res.

KayakoMobile Issue

I would like to deploy this on a few Motorola Q's (which run at QVGA resolution) that are in use in my company, so this is a must-have for me. I did some searching on the forum and it looks like others want the feature also...so possibly they are already close to putting it out? Pretty please?

-Bob

craigbrass · 10-08-2007, 08:03 AM

It does work on mine but only because it has a touch screen and runs the PDA version of Windows Mobile. Which phone have you got? Mine is the T-Mobile MDA Vario II.

If your phone isn't a touch screen one, you are correct, a new version for actual smartphone ones will be released.

**Jamie Edwards** · 10-08-2007, 10:08 AM

Hi there,

I am afraid that KayaKoMobile is not available for Windows Mobile Smartphone, and requires the standard Windows Mobile (5 or 6) such as that featured on a Dell Axim, Treo 750, HTC Kaiser etc.

I will ask the KayakoMobile developer if any near plans are possible for a smart phone edition. I doubt this, however - as a lot of the interface would have to change to compensate for not having a touch screen.

craigbrass · 10-08-2007, 10:16 AM

I thought I read in a topic that one was planned for standard smartphones (post by Ryan - will try to dig it up)?

craigbrass · 10-08-2007, 10:21 AM

Ah, its in the initial announcement -> KayakoMobile: It’s finally here.

Ryan Lederman · 10-08-2007, 06:01 PM

At some point in the future it is likely that we will have a Smartphone port of KayakoMobile. I can't say when as we have lots of things on our plate at the moment.

freud666 · 10-08-2007, 06:55 PM

Okay...quick followup. I noticed some people saying Kayako Mobile working on WM6.

The new Motorola Q's (The 'Q9') is shipping with Windows Mobile 6 Standard Edition. It looks like there is no 'Smartphone' edition in WM6...only Standard and Professional.

Do you know if KayakoMobile will work on this? The Q9 does not have a touchscreen.

**Jamie Edwards** · 10-08-2007, 07:01 PM

Hi there,

KayakoMobile will work with Windows Mobile 6 Professional and Windows Mobile 6 Classic. It will not work with Windows Mobile 6 Standard (aka Smartphone).

SkyNet · 02-11-2007, 06:47 AM

Just thought I'd post to say that this would be extremely invaluable to me and I would definitely purchase it, where as all of the other paid add-ons don't appeal to me.

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craigbrass Offline Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	10-08-2007, 10:16 AM I thought I read in a topic that one was planned for standard smartphones (post by Ryan - will try to dig it up)? Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

craigbrass Offline Senior Member Posts: 4,986 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	10-08-2007, 10:21 AM Ah, its in the initial announcement -> KayakoMobile: It’s finally here. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger

freud666 Offline New Member Posts: 2 Join Date: Aug 2007 Owned License	10-08-2007, 06:55 PM Okay...quick followup. I noticed some people saying Kayako Mobile working on WM6. The new Motorola Q's (The 'Q9') is shipping with Windows Mobile 6 Standard Edition. It looks like there is no 'Smartphone' edition in WM6...only Standard and Professional. Do you know if KayakoMobile will work on this? The Q9 does not have a touchscreen.

SkyNet Offline New Member Posts: 5 Join Date: Oct 2007 eSupport Owned License	02-11-2007, 06:47 AM Just thought I'd post to say that this would be extremely invaluable to me and I would definitely purchase it, where as all of the other paid add-ons don't appeal to me.