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hmac Offline
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Live Response available as Hosted Service? - 21-05-2008, 05:27 PM

I have a hosted Support Suite Servicevia Kayako, is it possible to get Live Response as a hosted service?
   
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Jamie Edwards Online
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21-05-2008, 05:48 PM

Hi hmac;

SupportSuite is LiveResponse and eSupport combined; if you have SupportSuite, you already have the functionality (live chat, visitor monitoring) of LiveResponse.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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craigbrass Offline
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21-05-2008, 08:27 PM

Just install the windows application (Kayako Software Downloads) and then go Staff CP -> Live Support -> Tag Generator -> HTML Buttom to get the code to put on your site.


Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member)

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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

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