POP/IMAP access in hosted demo

whisperwow · **POP/IMAP access in hosted demo -** 20-12-2007, 12:23 AM

I am trying the SupportSuite 7 day demo, but cannot get the POP/IMAP email queue to work. I've setup the queues, but not of my emails are being retrieved. I've sent a support ticket, but no response so far. Does something need to be activated for the POP or IMAP retrieval to start working? Until this works, I can't accurately test the software. Please help. Carlos

craigbrass · 20-12-2007, 09:26 AM

Admin CP -> Scheduled Tasks -> Manage -> Click "Enable" to the right of "POP3/IMAP Fetching".

If that doesn't work, maybe they have disabled it on the demo.

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craigbrass Offline Senior Member Posts: 4,947 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	20-12-2007, 09:26 AM Admin CP -> Scheduled Tasks -> Manage -> Click "Enable" to the right of "POP3/IMAP Fetching". If that doesn't work, maybe they have disabled it on the demo. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger