Presales question

gdigrego · **Presales question -** 25-03-2008, 02:33 PM

Hello,

I would like to know if it is possible to buy additional options later, after having bought the owned licence. I'm talking about buying options like additional support, branding free, etc? Or is it mandatory to buy everything in one shot?

Thanks for your answer.

craigbrass · 25-03-2008, 02:37 PM

Yes, it is fine to do it like this. All addons (Branding Free, Additional Domains, Windows Software Licences, etc) can be purchased at any time.

Support / Upgrades renewal can be purchased at any time too. It simply adds the 6 month extension on top of any time you have remaining.

gdigrego · 25-03-2008, 02:54 PM

OK. Product bought

What's the next step? I need to wait for having access to the download?

Regards.

craigbrass · 25-03-2008, 03:28 PM

Kayako manually verify orders which usually takes only a few hours during weekdays. After this, you will get an email and then you can download the software.

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gdigrego Offline New Member Posts: 15 Join Date: Mar 2008 Owned License	Presales question - 25-03-2008, 02:33 PM Hello, I would like to know if it is possible to buy additional options later, after having bought the owned licence. I'm talking about buying options like additional support, branding free, etc? Or is it mandatory to buy everything in one shot? Thanks for your answer.

gdigrego Offline New Member Posts: 15 Join Date: Mar 2008 Owned License	25-03-2008, 02:54 PM OK. Product bought What's the next step? I need to wait for having access to the download? Regards.

craigbrass Offline Senior Member Posts: 4,951 Join Date: Jun 2005 Location: Cumbria, UK SupportSuite Owned License	25-03-2008, 03:28 PM Kayako manually verify orders which usually takes only a few hours during weekdays. After this, you will get an email and then you can download the software. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Icon Headquarters - Its Elixir - Web2Messenger