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| New Member Posts: 1 Join Date: Apr 2008 Owned License | Reports -
23-04-2008, 10:30 AM
Is it possible to generate custom reports. We are interested in purchasing this product but need certain functionality. Here is a list of a few: Traffic light system - for calls within and out of agreed SLA times Asset Database Change control Database Call reports - this needs to be able to go down to specific call type level Thanks Mike  |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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