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(#1)
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| New Member Posts: 9 Join Date: Nov 2008 | Reports -
01-12-2008, 04:29 PM
What kind of reports is possible to create with supportsuite?
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(#2)
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| New Member Posts: 9 Join Date: Nov 2008 |
02-12-2008, 09:45 AM
OK, I saw that the report are programmed for the next release.  |
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(#3)
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| Operations Manager  Posts: 7,373 Join Date: Jan 2006 Location: England, UK |
02-12-2008, 10:09 AM
Hi there, Reporting is available in the current version of our software (Version 4 will add a custom reporting engine). The ticket reports that are available in Version 3 are:  There are also a number of other reports that allow you to list 'most popular' (etc) knowledgebase articles, troubelshooters and so on. -------------------------------------------------------------------
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