Setting Up Additional Email Queues

warrisr · **Setting Up Additional Email Queues -** 05-11-2006, 12:40 AM

I have been evaluating SupportSuite hosted version. Everything appears to be working fine, except I am unable to figure out how to add additional Email Queues. An email address was sent initially to setup one queue, but there is no information on how to setup more.

As multiple Queues will be key to a solution for us, I just need to confirm that multiple queues can be created and how to go about testing this function in the demo.

Ron

**Digital Mayhem** · 05-11-2006, 02:04 AM

Admin CP > Mail Parser > Insert Email Queue

warrisr · 05-11-2006, 02:39 AM

What I should of said is what email address do I use? The one in the setup email was support@warrisr4415to.kayakotrial.com. I need to set up different email addresses for different inquiries so that I can customize the response and ticketing.

Ron

warrisr · 05-11-2006, 03:19 AM

Not to worry. Figured it out.

Thanks!

thaak · 29-11-2006, 05:50 PM

What was the fix?

Racked Hosting · 29-11-2006, 06:53 PM

It's not a fix, just goto Admin CP > Mail Parser > Insert Email Queue
and add your queues.

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Digital Mayhem Offline Community Moderator Posts: 855 Join Date: May 2005 Location: Henderson, Nevada	05-11-2006, 02:04 AM Admin CP > Mail Parser > Insert Email Queue Steve Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.com MSN: Steve.Lawrence@Digital-Mayhem.com GTALK: Steve.Lawrence@Digital-Mayhem.com YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important

warrisr Offline New Member Posts: 7 Join Date: Nov 2006	05-11-2006, 02:39 AM What I should of said is what email address do I use? The one in the setup email was support@warrisr4415to.kayakotrial.com. I need to set up different email addresses for different inquiries so that I can customize the response and ticketing. Ron

warrisr Offline New Member Posts: 7 Join Date: Nov 2006	05-11-2006, 03:19 AM Not to worry. Figured it out. Thanks!

thaak Offline New Member Posts: 1 Join Date: Nov 2006	29-11-2006, 05:50 PM What was the fix?

Racked Hosting Offline Member Posts: 346 Join Date: Mar 2006 Location: Manipal	29-11-2006, 06:53 PM It's not a fix, just goto Admin CP > Mail Parser > Insert Email Queue and add your queues. Swaroop Hegde Director, Racked Hosting LLC