 |
Presales Questions Interested in Kayako products or have a question to ask existing users? Post in here.
 |
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
| |
|
| | LinkBack | Thread Tools | Search this Thread | Display Modes |
(#1)
  |
| New Member Posts: 2 Join Date: Mar 2008 SupportSuite Owned License | Support and Upgrades -
31-03-2008, 01:08 AM
Hello I am interested in the Support Suite. Does it come with support and upgrades, if not what is the pricing structure? What does support include? Thanks |
| |  |
|
(#2)
|
| Community Moderator  |
31-03-2008, 03:40 AM
Monthly Lease License = Upgrade/Support as long as you keep license active. Yearly Lease License = Upgrade/Support for one year Owned License = Upgrade/Support for 6 months. 6 Month Upgrade/Support subscription is $49.95 I believe. Digital Mayhem, Inc. AIM: Steve.Lawrence@Digital-Mayhem.biz MSN: Steve.Lawrence@Digital-Mayhem.biz YAHOO: DigitalMayhem_Steve SKYPE: DigitalMayhem_Steve I'm Important |
| | |
|
(#3)
|
| New Member Posts: 2 Join Date: Mar 2008 SupportSuite Owned License |
31-03-2008, 04:00 AM
What does the support include? |
| | |
|
(#4)
|
| Senior Member  Posts: 3,265 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License |
31-03-2008, 07:17 AM
Support includes support for issues you might have with the software via Kayako Support desk. Once your support expires you will not be able to create a new ticket with Kayako helpdesk until you renew your support. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
| | |
|
| Thread Tools | Search this Thread |
| Display Modes | |
| |
Similar Threads | ||||
| Thread | Thread Starter | Forum | Replies | Last Post |
| Reform Support and Upgrades | craigbrass | Wont Implement / Already Implemented | 12 | 02-07-2007 03:10 PM |
| Hosted Plan --> Support & Upgrades have expired??!! | Chow | SupportSuite, eSupport and LiveResponse | 3 | 03-11-2006 10:13 PM |
| Upgrading your Support Suite | jc11 | Offers | 0 | 23-09-2006 05:36 PM |
| Support & Upgrade Period Expired? | HORTENSE | SupportSuite, eSupport and LiveResponse | 13 | 27-01-2006 04:49 PM |
Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
Linear Mode
