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Presales Questions Interested in Kayako products or have a question to ask existing users? Post in here.
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(#1)
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| Member Posts: 460 Join Date: Mar 2008 SupportSuite Owned License | those who have SupportSuite what other products did they buy -
15-04-2008, 07:23 PM
those who have SupportSuite what other products did they buy? do you recommend other products? |
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(#2)
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| Senior Member  Posts: 3,265 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License |
15-04-2008, 07:35 PM
InstaAlert Pro - definately! Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#3)
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| Member Posts: 460 Join Date: Mar 2008 SupportSuite Owned License |
15-04-2008, 07:38 PM
Does that make a lot of change in your support ? does it have bugs?  |
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(#4)
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| Member Posts: 460 Join Date: Mar 2008 SupportSuite Owned License |
15-04-2008, 07:57 PM
Ok I paid for that one too, but it seems I have to pay another day to get it. Why things are so slow here  |
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(#5)
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| Operations Manager  |
15-04-2008, 08:04 PM
Hi jnet, What do you mean? How did you pay for it? -------------------------------------------------------------------
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(#6)
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| Member Posts: 460 Join Date: Mar 2008 SupportSuite Owned License |
15-04-2008, 08:07 PM
ok I got it went to member area and generated serial number all I can see is support trees any other fantastic thing with this? |
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(#7)
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| Operations Manager |
15-04-2008, 08:43 PM
Hi jnet, The department and status tree is the feature in InstaAlert Pro. -------------------------------------------------------------------
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(#8)
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| Senior Member Posts: 3,265 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License |
16-04-2008, 08:17 AM
It will fetch ticket counts for the statuses on per department basis which is more than useful if you are using Kayako. Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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(#9)
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| Member Posts: 460 Join Date: Mar 2008 SupportSuite Owned License |
10-05-2008, 04:55 PM
Thanks Jammie and support skin. Great product. I am satisfied with alert pro recommend that to every body |
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(#10)
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| Senior Member Posts: 3,265 Join Date: Aug 2006 Location: Mumbai, India SupportSuite Owned License |
10-05-2008, 07:37 PM
Good to know Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ SupportSkins.com - http://www.supportskins.com/ |
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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