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(#1)
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| New Member Posts: 6 Join Date: Oct 2006 | Users buying tickets -
10-08-2007, 05:41 PM
 I am looking for a system where the clients of the supportsystem can/have to BUY tickets before any support are given. is that possible at all with Kayako? if not now, are there any plans for such a feature in future releases? thx |
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(#2)
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| Operations Manager  |
10-08-2007, 05:55 PM
Hi Dymo, This is not possible out-of-the-box, but some community members are looking into developing a module to do it: http://forums.kayako.com/showthread....9485#post59485 -------------------------------------------------------------------
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse
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