V4 Update #7: Template management, versioning and visual comparison tool

**Jamie Edwards** · 10:02 AM

http://blog.kayako.com/2010/02/v4-up...mparison-tool/

We are sorry this one has taken a while to be published - all of us have been working hard on V4 and an upcoming V3 maintenance release. Preview #8 will follow this one soon, and will feature a new addition to the Kayako product line.

Comments welcome!

jcasares · 09-02-2010, 12:45 AM

It doesn't look that nice that way. It should be two panels side by side instead of one floating panel over the other.

Something like this:

**Jamie Edwards** · 10:02 AM

Quote:

Originally Posted by From the blog post

Template diffing. The screenshot was too wide for this post, so the right-side (changed version) has been overlapped onto the left-side (previous version) with a shadow

supportskins · 09-02-2010, 10:50 AM

The screenshots look interesting however I would like to know if a custom language phrase added into Kayako can be used in all templates including email templates? As of now this is not possible.

**Jamie Edwards** · 09-02-2010, 11:26 AM

Quote:

Originally Posted by supportskins

The screenshots look interesting however I would like to know if a custom language phrase added into Kayako can be used in all templates including email templates? As of now this is not possible.

It can

supportskins · 09-02-2010, 02:24 PM

Ok great!

Casey Rousseau · 09-02-2010, 03:25 PM

Nice work!

atDev · 27-02-2010, 09:34 PM

Is this diff feature using some external library or PHP extension? We want to get a head start learning about it so we can customize it.

**Jamie Edwards** · 28-02-2010, 10:16 AM

It uses the PEAR text diff library

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jcasares Offline Member Posts: 136 Join Date: Oct 2008 Location: Argentina	09-02-2010, 12:45 AM It doesn't look that nice that way. It should be two panels side by side instead of one floating panel over the other. Something like this:

supportskins Offline Senior Member Posts: 5,554 Join Date: Aug 2006 Location: Mumbai, India	09-02-2010, 02:24 PM Ok great! Professional and Affordable Kayako Skins - Specialists in Kayako Skinning & Customization - Professional Paid Support Our Skins and Services - http://www.supportskins.com/store/ - NEW SKIN ADDED!! SupportSkins.com - http://www.supportskins.com/

Casey Rousseau Offline Member Posts: 344 Join Date: Aug 2008 Location: Connecticut, USA	09-02-2010, 03:25 PM Nice work! Casey Rousseau Prophesy Transportation Solutions, Inc.

atDev Offline Member Posts: 111 Join Date: Jan 2007	27-02-2010, 09:34 PM Is this diff feature using some external library or PHP extension? We want to get a head start learning about it so we can customize it.

Jamie Edwards Offline Operations Manager Posts: 7,676 Join Date: Jan 2006 Location: England, UK	28-02-2010, 10:16 AM It uses the PEAR text diff library Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.