Hi,
i just have to say thanks, loginShare works great,
but i have a dilemma/problem with tickets.
should I make pipe for tickets for whmcs or for kayako,
because now it is set in whmcs and i works perfectly to the point where i receive autoresponder mail with a link inside and no login credentials (as you would in kayako autorespond)
to make matters worse, response mail guides you to a page where i get this message
Code:
ERROR: You need to log in before you can view this page. Please log in using your e-mail address and password.
1. should I make forward (pipe) directly to kayako and make him handle the autorespond mail (because it works great) ? will then ticket be "synced"
2. or is there any modification for /whmcs/viewticket.php so it can send kayako-look-a-like autoresponder mail (with credentials)