Something for me to stop deleteing my aricles

ecornet · **Something for me to stop deleteing my aricles -** 27-03-2008, 07:35 PM

I access eSupport using Firefox with tabs enabled

Ok, so I just spent the last hour making up a KB article with all of my fancy graphics and text. After I finished putting the last graphic in, for some reason, i decided to x out the tab.

So now all my work is gone and I have to start over again.

Perhaps when you edit a News, KB or Troubleshooter item we could have one of the following:

A prompt, if you are closing/changing the browser window, asking you if you would like to save your changes first.
A timed draft save ala Blogger.com or one of the other blog sites

...gah!

craigbrass · 27-03-2008, 08:03 PM

I don't think a close prompt is possible but I would be in full support of an AJAX saving solution every few mins.

**Jamie Edwards** · 20-08-2008, 09:55 AM

See: http://forums.kayako.com/f120/add-co...actions-12595/

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craigbrass Offline Senior Member Posts: 7,547 Join Date: Jun 2005 Location: Cumbria, UK	27-03-2008, 08:03 PM I don't think a close prompt is possible but I would be in full support of an AJAX saving solution every few mins. Craig Brass - Kayako Forum Squatter (Note: I am NOT a staff member) Click here for Kayako Software Development My Addons: BlackBerry Ticket Client for Kayako - Windows Mobile Live Support Client for Kayako

Jamie Edwards Offline Operations Manager Posts: 7,372 Join Date: Jan 2006 Location: England, UK	20-08-2008, 09:55 AM See: http://forums.kayako.com/f120/add-co...actions-12595/ Jamie Edwards (jamie.edwards ]at[ kayako.com) ------------------------------------------------------------------- Connect with Kayako on: Twitter, Facebook and LinkedIn Receive technical support via the members area The ultimate V4 FAQ thread.