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| Operations Manager | 3.20.01 Release Candidate 2 released -
12-03-2008, 11:27 PM
We have released SupportSuite, eSupport and LiveResponse build 3.20.01 as a second release candidate, while it undergoes a final round of testing. We encountered more than an anticipated number of problems during the testing of Release Candidate 1 (3.20.00), so we have applied appropriate fixes and have released Release Candidate 2 (3.20.01) for testing. This build is essentially what will be 3.20.02 stable. The build is available to all of our customers who have an active support and upgrades package. Please see this thread for more information: SupportSuite, eSupport and LiveResponse 3.20.01 Release Candidate 2 -------------------------------------------------------------------
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.
Our three main products include: SupportSuite, eSupport and LiveResponse