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Jamie Edwards Offline
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Enhancing spellcheck functionality - 01-01-2007, 12:00 PM

Over the past week or so, we’ve been enhancing the spellchecking system built into LiveResponse — and eventually other products — for accuracy, performance, and functionality. A manual spell check feature has been added which can be used if automatic highlighting is turned off. This feature displays a dialog similar to that of MS Word where you can choose from suggestions and correct or ignore the error. The speed of the error display is significantly improved, and although the efficiency of the control was never really an issue, there’s nothing wrong with a little optimization.

In addition, saving words to a custom dictionary has been fixed. Previously, the application would add them to the dictionary for that session, but the settings would not persist across chat sessions. This has been fixed.

Stay tuned for more developments in usability, reliability and functionality in our upcoming stable build.


Jamie Edwards (jamie.edwards ]at[ kayako.com)
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Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse



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