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| Chief Operating Officer  Posts: 788 Join Date: May 2005 Location: Boise, Idaho |  Experiencing Frequent Disconnection in the WinApp? -
11-04-2006, 10:30 PM
For those of you who have experienced the WinApp disconnecting frequently, sometimes interrupting chats, we have just released a new build that contains code to retry a failed connection up to 20 times before issuing an error message and going "offline." You can download the new build from the WinApp updates thread: http://forums.kayako.com/showpost.ph...8&postcount=14 This build also contains other miscellaneous fixes that are described in the update thread. Please test the functionality of this build thoroughly, and we'll add it to the next stable release. -------------------------------------------------------------------
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