Improvements in Ticket Locking - Kayako Community Forums

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Varun Shoor Offline

Chief Executive Officer

Posts: 2,827

Join Date: May 2003

Improvements in Ticket Locking - 01-01-2007, 12:00 PM

We have just pushed out a major revision in our ticket locking code. The system now logs and displays the two conflicting posts in realtime using AJAX. This is exactly how it was requested on our forums. Additionally, the newly introduced code also gives us the flexibility to introduce Auto Saving feature for ticket posts (will be added soon).

The following screenshot should clear everything up.

snap03931.png

Varun Shoor (varun.shoor ]at[ kayako.com)
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Last edited by Jamie Edwards : 18-05-2007 at 03:41 PM.

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