KayakoMobile Protocol Opened!

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Ryan Lederman Offline

Chief Operating Officer

Posts: 882

Join Date: May 2005

Location: Boise, Idaho

KayakoMobile Protocol Opened! - 27-08-2008, 10:30 PM

Technical documentation of the communication protocol used by KayakoMobile to remotely view, modify and create tickets in eSupport and SupportSuite has been published:

KayakoMobile™ Protocol Documentation

In anticipation that innovative and extremely useful applications will be developed by the community, we at Kayako have decided to release full documentation for many of our add-on protocols.

The next protocol to be published will be InstaAlert, so stay tuned for more!

Ryan Lederman (ryan.lederman ]at[ kayako.com)
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Last edited by Ryan Lederman; 27-08-2008 at 10:49 PM.

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