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Varun Shoor Offline
Chief Executive Officer
 
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Posts: 2,827
Join Date: May 2003

Logging of Ticket Deletions - 10-11-2006, 12:00 PM

I have just pushed out a small feature addition which logs all ticket deletions by a staff user. This information is subsequently displayed in the Work Summary reports.

auditlogdelete.gif


Varun Shoor (varun.shoor ]at[ kayako.com)
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