PyLiveResponse - open-source LiveResponse desktop app for Mac, Linux and Windows

[Jamie Edwards]

We are very excited to announce the creation of a new project called PyLiveResponse.

PyLiveResponse is an open-source (GPL) application (the project is hosted at Sourceforge) that aims to bring the LiveResponse desktop application functionality to all of the major desktop platforms.

Binaries for Mac and Linux are currently available.

What has been implemented so far?

• Visitor monitoring
• Live chat with visitors
• Staff statuses: "Online" and "Away"
• Visitor information
• Chat status
• Proactive chats: Request and Forced
• Conferencing
• Staff-to-staff chats
• Full UTF-8 support

We'll be continuing to develop the project and we invite you to do the same (especially if you're versed in Python and application development using the Qt framework!).

Read more about it here: PyLiveResponse - open-source LiveResponse desktop app for Mac, Linux and Windows - Kayako Community Forums