Reseller Portal launched!

[Jamie Edwards]

Kayako offers a complete end-to-end reselling solution which allows you to purchase our entire range of products at discounted prices instantly. With tiered reselling plans you can rest assured that the discount rate goes up with your sales. All you need is an existing product license (owned) and you can start reselling our products instantly. Additionally, all resellers receive priority support and a dedicated channel manager to assist you in any product related questions.

Reseller Benefits:
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Dedicated Channel Manager to handle all your questions
Discounted Pricing on all products (10-40% off!)
Complete Priority Support from Kayako
Flexible Billing System
Easy Sign up with no up front payment
Instant activation of your orders
Right to use Kayako logo
Sales, marketing and technical updates via emails
Early or pre-release access to product updates and new products

Reseller Levels:
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Bronze - 10% - None
Silver - 20% - Minimum Sales Average Required: $2,000
Gold - 30% - Minimum Sales Average Required: $5,000
Platinum - 40% - Minimum Sales Average Required: $10,000


What are the requirements for becoming a reseller?
You need to have at least one existing owned product license to become a reseller. We do not allow monthly or yearly license holders to become resellers of our products.

What are the steps to become a reseller?
Just complete the sign up form and our representative will call you to confirm your license. You will then need to fax us a small reseller agreement at the number provided. Generally this process takes just 1 business day to complete

Are the status changes permanent?
Indeed, we make sure your hard work is not wasted. If you become say a gold reseller your status will never degrade.

Who will handle end user customer support?
As a reseller it is your responsibility to support your clients. Each Owned license resold includes 90 days of Support & Upgrades.

Does the end user have control over licenses sold by resellers?
Yes. The licenses are assigned to user accounts accessible through the Members Area. Once resold, a license cannot be taken over by the reseller.

For more information please visit http://resellers.kayako.net