Status Update + Screenshot of LiveResponse v3

[Varun Shoor]

v2.2.5 has been delayed a bit as we are changing the DB Structure a bit to remove the emailbody from being stored in asTicketsData table. (The reason for slow searches) Emailbody field + Logging of Email Bodies are being merged into asParserLog table. This needs a bit more testing as it requires changing lot of core aspects of the source.

Core parts of (Chats, Messages etc) of LiveResponse v3 are done completely. It is completely Multi-Lingual (Including Admin Area) and integrates completely with eSupport.

I hope the attached screenshot of LiveResponse answers all the questions our clients have in their minds, We usually try to keep all new product releases under wraps but due to the constant barrage of queries we receive (Along with certain people doubting the reality of v3) We thought it would be best to post a screenshot with a status update.

As always, In case you have any further questions please email me directly at varun AT kayako.com

Regards,

Varun Shoor