Windows update KB944533 causes LiveResponse application crash

(#1)

Jamie Edwards Offline

Operations Manager

Posts: 4,306

Join Date: Jan 2006

Location: UK

SupportSuite

Owned License

phpinfo()

Windows update KB944533 causes LiveResponse application crash - 13-02-2008, 11:17 PM

Today we were made aware that the recent (12th February "Patch Tuesday") Microsoft Windows updates (specifically KB944533 for Windows XP) causes the LiveResponse application to crash on load.

We have released a build to resolve the problem, which can be downloaded from here: http://67.228.88.247/download/lr/3.1...8-UNSTABLE.exe

If you continue to encounter issues or would like to discuss the problem in further detail, please post in this thread: Latest Windows Update breaks LiveResponse on Windows XP - Kayako Community Forums

Jamie Edwards (jamie.edwards ]at[ kayako.com)
-------------------------------------------------------------------

New to the forum? New user's guide here.
Submit bug reports here.
Submit support tickets via the members area.
Submit sales queries either via live chat or via e-mail.
There is no official ETA on Version 4.

Last edited by Jamie Edwards : 14-02-2008 at 10:06 AM.

« U.S. Office Update | 3.20.00 Release Candidate released »

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts vB code is On Smilies are On [IMG] code is On HTML code is Off Trackbacks are On Pingbacks are On Refbacks are On

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Latest Windows Update crashes LiveResponse	keola	LiveResponse Desktop Application	187	02-06-2008 11:40 AM
Windows XP update	graziano68	SupportSuite, eSupport and LiveResponse	1	13-02-2008 03:10 PM
Limit Windows Application Login to Specific IPs	craigbrass	Modifications & Addon Releases	0	01-02-2008 02:52 PM
Status Update + Screenshot of LiveResponse v3	Varun Shoor	News and Announcements	0	31-08-2004 05:27 PM

Kayako provides online help desk software and support solutions; enabling companies to improve their support and reduce costs.

Our three main products include: SupportSuite, eSupport and LiveResponse